A bad habit (practice) to stop; this is a simple concept PEOPLE mess up in dealing with other people. This is focused on LEADERS, but actually relevant to all of us PEOPLE, in dealing with other PEOPLE - work, play, family, kids, spouses......
Dazzle yourself & others with your capabilities/skills of multi-tasking 'stuff', just do not attempt to do the same with people. When dealing with people, do not fall in the trap of believing you can multi-task in relating & communicating with people.
SCENARIO: Here's what this might look like done wrong: "Hey boss, you got a minute?" In response & instinct & with totally good intentions, the boss says (knowing he can multi-task this situation), "Sure come on in.!"
[We all know what's getting ready to happen don't we? YES, because you have done this to others &/or you have had it done to you]
As you begin to speak about your issue, question, etc, the boss sort of listens as he/she wrestles with a stack of paperwork, takes a call, texts someone 'important' biz' of course, or otherwise multi-tasks around the office.......................
[You get the picture huh? Been there done that, maybe just a while ago}
OUTCOME: You have been blown off (or you blew them off); he/she doesn't care; the relationship is weakened again...
SOLUTION: In the future, tell those you work & function with, you will begin telling them, "from now on when you step into my office & ask for a moment of time, I will tell you the truth. If I really don't have time, I will tell you & we'll figure out a time to follow up. This is so I stop blowing you off & so I can assure you I am giving you my undivided attention. And oh yeah, you do the same to me, OK?."
Then you can return to continue on in your multi-tasking glory..........!