MAKE THOSE FLYING MONKEYS FRIENDLY?!?!
Background.....there has been a ''MONKEY'' concept flying around in management circles for years - unsure where or who originated it. It makes the correlation between ''actions, issues, suggestions and/or problems' and - monkeys!
The accountability and responsibility of these 'monkeys' is the issue/focus of this management concept and challenge. POINT: Leaders and really any of us can take on someone's monkey by such a seemingly innocent well-intended statement like,".hmmmm good idea (or) that is a big deal, we should take a look at that..."
You see, YOU may have just taken this monkey on YOUR back - even if you didn't intend to?!?! You see where this is going huh? Right, if you drop this (monkey) or forget about it - the other person (monkey-originator) is waiting on YOUR action! If you are one of those important people like a CEO, President, Manager or any leader - they are likely positive you have just taken it and this is going to be dealt with.................................
Monkeys - which we might picture as those mean ol' flying ones from the Wizard of Oz - could be flying around your organization, team or workplace. There could be LOTS of them, ....UN-checked and UN-resolved, ...creating a culture or atmosphere of: NO ACCOUNTABILITY, MANAGERS NOT CARING, BLAME, BAD ATTITUDES, DECLINING MORALE, etc!
....I suspect (actually I am positive) these follow-up Qs and suggestions regarding this concept could make HUGE impacts toward your organization's view of you, your leadership team, accountability, morale, culture and well, your bottom-line.
The first step in Problem-Solving is awareness. Are you now aware of a problem that exists within your People-system; and more specifically in your vertical and horizontal working relationships? What will you do to make these monkeys land and become friendly monkeys?
***I have some ideas but will leave it with you for the moment (or feel free to holler if I can help you think through all this). TIP: Take on the personal habit of ensuring clarity with monkeys:
1) if someone brings you one, before they leave, "...remind me about this if you don't hear back from me by Friday" (OR) "this is still your monkey!".
2) If someone seemingly is taking one from you, ask, "...Are you taking this monkey?, (OR) ...when do you want me to follow-up with you?"
3) Go teach and discuss this concept with your leaders and management.
4) Go create a management tool to track monkeys at every level!!!