.[excerpt from my new book]::
For many and likely most in management, dialogue about WORKPLACE RELATIONSHIPS is merely good coffee conversation or something to read or hear about in a workshop. It is good 'reminder stuff' to theorize about which could maybe help things it seems, Yeah good stuff, if I find some extra time (which you won't because your calendar is just too jammed)
What.... might help? When leaders think this way about workplace relations, guess who else places little focus there? And then guess whose organization suffers from dysfunctional relationships?
Let me help you think about the value of relationships in the workplace - the costs, the waste, the benefits, etc... Picture building a house (and no I couldn't build a house either but stick with me here). You want to build as quickly as possible because you want to be in by this Summer and besides that's just how you roll - and how our society works! Anyway you get the foundation done fast because you want to get to the more exciting stuff, like the main living areas, the first floor, kitchen, front porch, front door, etc. In completing the foundation you also decide to skimp on materials a bit and well..... you know where this is going now right? Exactly.
The house is complete, you have some celebration and you get on with life and living in it. Life is good, kinda like that 'honeymoon phase' we talk about with new jobs, bosses, etc.
Within a month or so (interestingly very similar to workplace relations) the cracks in the foundation begin to show; when it rained we got some water seeping in; some shifting and settling results in some cracking in dining room wall........ IF I had only spent time, resources and effort on building the foundation!!! It is going to cost a fortune to fix the basement so we'll just live the crack, and yeah the other two now covered up behind pictures and decor in the main living room. Oh well, what are ya gonna do!?!?
Well obviously this all really speaks to what happens with workplace relationships. We don't really put any focus there (beyond a great GO TEAM RAH RAH talk you gave in first few days) - until the cracks begin to show. And just as we did with the living room cracks we can cover them up or rationalize them away for awhile. 'Pay me now or pay me later' is a phrase now and then coming to mind.
So a question for leaders: Why don't you address all the relationship dynamics up front with intentionality? Better late than never huh? FYI - this only happen when we treat this (relations) as important as any other piece of the operation and business.
This book lays out a template and execution model for the leader to..............
*my book will be out this Fall!